Privacy Policy
Welcome to GeckoRouge Modern Cross Stitch! We value your privacy and want to assure you that we take it seriously. This privacy policy explains how we use and protect any information you provide when using our website.
At GeckoRouge Modern Cross Stitch, we are committed to ensuring that your privacy is protected. Rest assured that any information you provide will only be used in accordance with this privacy statement.
We may update this policy from time to time, so we encourage you to check back periodically to ensure that you are happy with any changes we have made.
What information do we collect?
We may collect the following information:
- Your name and payment details
- Contact information, including your email address
- Demographic information, such as your postcode, preferences, and interests
- Other information relevant to customer surveys and offers
By consenting to this privacy notice, you are giving us permission to process your personal data for the specific purposes we have identified.
Your consent is important to us, and we will always clearly explain why we are asking for personal data and how we intend to use it.
If you wish to withdraw your consent, simply reach out to us via email using the Contact Us link or send us a letter to GeckoRouge Ltd, Highway Farm, Unit 16a, Horsley Road, Cobham, Surrey, KT11 3JZ, United Kingdom.
How do we use the information we gather?
We collect information to better understand your needs and provide you with excellent service. Specifically, we use your information for the following purposes:
- Processing your order and ensuring secure payment
- Maintaining internal records for administrative purposes
- Improving our products and services to meet your needs
- Periodically sending you promotional emails about new products, special offers, or other information that we think may interest you, using the email address you have provided
- Conducting market research by contacting you via email, phone, fax, or mail
- Customizing our website to align with your interests and preferences
How We Use Your Information for Targeted Advertising
In addition to using your contact information for direct communication, we may also use your email address and other data to provide targeted advertising on third-party platforms such as Facebook and Instagram. This helps us show you relevant ads based on your interests, previous interactions with our website, and your purchases.
We may share your information with these third-party services to help us reach a broader audience of people who may be interested in our products. Your data is securely processed and used solely for advertising purposes in line with applicable privacy regulations.
Third-Party Data Sharing for Marketing Purposes
To enhance our marketing efforts and improve your experience with GeckoRouge, we may share anonymized or encrypted customer data with third-party advertising platforms like Facebook and Instagram. This allows us to create personalized advertising campaigns tailored to your interests. Rest assured, we do not sell your personal data to third parties, and we only share information necessary to carry out these services.
Your Rights and Opt-Out Options
We respect your privacy, and if you do not want your personal data used for targeted advertising, you have the right to opt out. To do so, you can contact us directly, and we will remove your data from these marketing activities. Additionally, you can adjust your privacy settings on platforms like Facebook and Instagram to control how your data is used for personalized ads.
Security
Your security is our priority. We understand the importance of keeping your information secure. To prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Cookies and how we use them
Our website uses cookies to enhance your browsing experience. A cookie is a small file that asks for permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps us analyze web traffic or lets you know when you visit a particular site. Cookies enable web applications to respond to you as an individual, tailoring their operations to your preferences.
We use traffic log cookies to identify which pages are being used for statistical analysis purposes. This helps us analyze data about web page traffic and improve our website to better suit your needs. Please note that the information collected is used for statistical analysis purposes only and is removed from our system once analyzed.
Links to other websites
Occasionally, our website may include links to other websites of interest. However, once you leave our site, please note that we have no control over the privacy practices or the security of any information you provide while visiting those sites. Therefore, we cannot be held responsible for the protection and privacy of any information you provide there. Always exercise caution and review the privacy statement applicable to the website in question.
Data aggregation, analytics, and profile creation
We may analyze your browsing behavior to better understand your preferences and behaviors. This analysis allows us to create profiles that help us serve you with relevant advertising on our websites and those of third parties.
Take control of your personal information
We believe in putting you in control of your personal information. Here's what you can do:
- When filling in a form on our website, keep an eye out for the option to indicate that you do not want the information to be used for direct marketing purposes.
- If you previously agreed to us using your personal information for direct marketing purposes but have changed your mind, feel free to write to us or send us an email, and we will respect your updated preferences.
- We will not sell, distribute, or lease your personal information to third parties without your permission or unless required by law. However, if you want to receive promotional information about third parties, please let us know.
- You have the right to request details of the personal information we hold about you under the General Data Protection Regulation Act 2018. If you would like a copy of the information we have on file for you, please contact us in writing.
If you believe that any information we are holding about you is incorrect or incomplete, please reach out to us as soon as possible via email or letter, and we will promptly correct any inaccuracies.
We hope this privacy policy clarifies how we handle and protect your information. If you have any questions or concerns, please don't hesitate to contact us. We are here to assist you and ensure your privacy is respected.